Support

Feel free to contact us anytime with your questions.

Frequently Asked Questions

Getting Started

Just add one line of script tag to your HTML. Sign up at app.myappclaw.com, get your API Key, and paste the provided code before the </body> tag on your website. If you're using frameworks like React or Vue, you can also install the npm package.

MyAppClaw uses LLM API keys that you own directly for AI response generation. Register your API key from Anthropic (Claude), OpenAI, etc. in the dashboard. LLM usage costs are paid directly to the provider, and MyAppClaw only charges for platform features.

We currently support Anthropic Claude and OpenAI GPT. You can select a model and register your API key in the LLM settings tab on the dashboard.

Pricing & Payment

The Free plan allows unlimited chat usage. However, features are limited to 1 Connector, 1 workspace, and only CSS emoji characters.

You can change your plan anytime from Settings > Plan Management in the dashboard. Upgrades take effect immediately, while downgrades apply after the current billing cycle ends.

Refund requests are accepted within 7 days of payment. Please send a request to myappclaw@gmail.com.

Features & Integration

A Connector is a feature that integrates external APIs without code. Enter an API URL in the dashboard and the AI automatically analyzes and connects the API. The connected API is automatically used by the AI agent to provide real-time information to customers.

Use the Plugin SDK when you need complex business logic that can't be solved with a Connector. Write custom tools in Python that the AI agent can use. Available on Business plan and above.

Yes, it can. It works on any platform that supports HTML. For WordPress, add the script in the Theme Editor; for Shopify, add it to the theme.liquid file.

Support by Plan

Free

Community Support

Self-service via FAQ and documentation

Response time: -

Pro

Email Support

Technical support via email

Response time: Within 48 hours

Business

Priority Support

Priority technical support

Response time: Within 24 hours

Enterprise

Dedicated Manager

Dedicated manager + SLA guarantee

Response time: Within 4 hours

Contact Us

Or email myappclaw@gmail.com directly.